policy

Responsible Person
YUKA TAKEHARA

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Address
Stage First Omorimachi 404,
1-21-19 Omorinaka, Ota-ku, Tokyo, 143-0014
Japan

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Phone Number
+81 90-7247-2003

Please note that it may be difficult to reach us by phone.
If your inquiry is urgent, please contact us via the inquiry form on our website.

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Email Address
leo8.y5_sun.f@icloud.com

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Support Hours
Business Hours: 10:00 – 18:00 (JST), excluding weekends and holidays
For inquiries outside business hours, please contact us by email.

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Pricing

All prices listed include consumption tax.

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Shipping Fees

Free shipping

Shipping costs are already included in the product price.

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Additional Fees (Other than Product Price)

Import Duties & Taxes

The price includes all applicable costs.
There will be no additional charges after purchase.

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Delivery Time

Orders will be shipped within 2 business days from the date of purchase.

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Payment Methods and Timing

Payment is processed at the time of order.

Available payment methods:

• Shopify Payments

• PayPal

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Return Period

Returns or exchanges are accepted within 30 days of delivery.
Return shipping costs will be fully covered by our store.

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Refund Policy

A full refund will be issued after the returned item is received in its original condition and packaging.

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Return Shipping Policy

There are no specific requirements for the return shipping method.
Customers may choose any shipping carrier at their convenience.